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Banking Safely During the Coronavirus (COVID-19) Pandemic

(last updated 3/19/2020)

Branch Hours:  Please be sure to check here for the most up-to-date information on our branch services and hours.

At Liberty Bank for Savings, the safety and well-being of our customers and employees is our highest priority.

Like many Chicago businesses, we are closely monitoring the coronavirus (COVID-19) situation and are following guidance from medical professionals, the Centers for Disease Control (CDC), the World Health Organization (WHO), and other health authorities to keep you safe. We have a tested business continuity plan and framework to ensure that our operations can continue to run effectively. All updates on this fluid situation will be made here and communicated to you.

Preventative Measures  

  • We have established guidance for all our team members on how to protect against transmission of the virus, including hand-washing best practices.
  • In addition to our regular cleaning, we have contracted with a cleaning service for weekly deep cleanings at each office.
  • Additional resources - including hand sanitizer, disinfecting wipes and spray - are being used at all locations as an extra safety precaution.

Banking Services  

We remain open for business and are ready to serve you. However, in an abundance of caution, we encourage you to use the following no-contact channels:

  • Online Banking or Mobile Banking, including Bill Pay and Mobile Deposit. If you are new to Online Banking, we encourage you to sign up right away as it will take 5-7 days to receive your PIN.
  • Night Deposit Drop, which is available at all branches.
  • Drive-Up and Walk-Up ATMs available at some branch locations.
  • Call our friendly customer service team at 877.305.7070.
  • We have increased the Mobile Deposit limit and ATM withdrawal amount given the increased reliance on those channels.

We strongly recommend washing your hands or using hand sanitizer after conducting any in-person transactions at our branches or ATMs.

Fraud Prevention  

Beware of new scams related to coronavirus (COVID-19). The Federal Trade Commission (FTC) maintains a page dedicated to coronavirus-related scams.

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