COVID-19 Readiness & Resources

last updated on March 29, 2023

Letter from the President

At Liberty Bank for Savings, the well-being of our customers and employees is our highest priority.  We are closely monitoring the COVID-19 situation and are following guidance from the Center for Disease Control (CDC), the World Health Organization (WHO), and other health authorities to keep everyone safe.

We have a tested business continuity plan that ensures that our operations run effectively in a crisis.  A lot has happened since our founding over 120 years ago. We’re proud that through smart, conservative management, we’ve been able to weather tough times –two world wars, a Depression, and a Recession– and help our neighbors do the same.   

We are in an extraordinary moment but this crisis will eventually pass.  We are confident that through the resilience and ingenuity of our community, we’ll get through this together as we’ve done many times in the past.


William J. Smigiel
President & CEO

Customer & Staff Safety

We have implemented the following preventative measures:

  • We have established guidance for all our team members on how to protect against transmission of the virus, including handwashing best practices.
  • In addition to our regular cleaning, we have contracted with a cleaning service for weekly deep cleanings at each office.
  • Hand sanitizer, disinfecting wipes and spray are being used at all locations as an extra safety precaution.
  • Sneeze guards and social distancing tape lines have been installed at all branches.
  • In accordance with Chicago’s indoor mask mandate, masks are welcomed but are not required to be worn inside the branches.

Banking Services & Hours

We are open for business and ready to serve you. Thanks in advance for continuing to observe social distancing. We also strongly recommend washing your hands or using hand sanitizer after conducting any in-person transactions at our branches or ATMs.

When possible, we encourage you to use the following no-contact channels:

  • Online Banking or Mobile Banking, including Bill Pay and Mobile Deposit. If you are new to Online Banking, we encourage you to sign up right away as it will take 5-7 days to receive your PIN.
  • Night Deposit Drop, which is available at all branches.
  • Drive-Up and Walk-Up ATMs available at some branch locations.
  • Call our friendly customer service team at 773.384.2030

We have increased the Mobile Deposit limit and ATM withdrawal amount given the increased usage of those channels.

Main Branch

Keeping Your Money Safe

Beware of new scams related to coronavirus (COVID-19). To learn more, visit the Federal Trade Commission’s (FTC) page dedicated to coronavirus-related scams or check out our recent blog posts on the topic:

Also keep in mind deposits held at Liberty are protected by the FDIC up to at least $250,000. Since 1933, no depositor has ever lost a penny of FDIC-insured funds.  For more details visit, the FDIC’s Coronavirus Frequently Asked Questions.