Security Center

Your online and mobile security is our shared responsibility.

We keep our customers informed and educated on the most current trends in fraud and identity theft.

We aim to help lower the risk of these occurrences.

This page is updated regularly with timely tips, trusted guidance, and important information to help you protect your personal and financial data.

Computer screen with the word security

How We Protect You

Website & Online Banking Security

Secure Connections (https://)
When you see “s” in “https://” in the website address, it means your connection is encrypted, helping protect your information as it travels between your device and Liberty Bank.

Verified Website Identity
We use enhanced SSL certificate validation to confirm you’re on the real libertybank.com site—not a fraudulent or spoofed version created by scammers.

Fraud Monitoring & Prevention

In addition to securing your connection, we continuously monitor account activity to help detect and prevent fraud before it affects you.

Behavior-Based Anomaly Detection
We use advanced monitoring tools that identify unusual online or debit card activity and pause suspicious transactions for review.

Challenge-Question Authentication
We add extra verification steps to help prevent unauthorized access to your accounts.

Device Registration
We recognize the devices you normally use, helping us confirm it’s really you when you log in.

Security Features In Your Liberty Accounts
image of woman in front of computer

One-Time Passcodes

One-time passcodes are a multi-factor authentication method that integrate stronger cybersecurity protections to help prevent fraud.

Learn more >

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Real-Time Account Alerts

Receive alerts via email, text, or push notification whenever something important happens in your Liberty Bank accounts.

Learn more >

Card Control

Manage how, when, and where your card is used, access transaction information, and set alerts and travel notifications all in one place.

Learn more >

How You Can Protect Yourself

Protect Your Personal Information

Know How We Contact You
We will never call, text, email, or video chat to ask for your passwords, account numbers, or personal information.

Secure Your Credentials
Use strong, unique passwords and never reuse the same password on multiple sites. Your Liberty Bank password should differ from your email and other logins.

Lost Or Stolen Debit Cards

If you believe your Liberty Bank VISA® Debit Card with or without the corresponding PIN has been lost, stolen or is otherwise unavailable:

  • Call 800.472.3272 24 hours a day, or
  • Call 773.384.2030 Monday through Friday from 7:30 am to 6:00 pm and Saturday from 8:00 am to 1:30 pm, or
  • Write to Liberty Bank for Savings, Retail Services, 2392 N. Milwaukee Avenue, Chicago, Illinois 60647-2951, or
  • Visit one of our offices and report the circumstances
Stay Informed & Prepared

Explore Trusted Security Resources
Visit the Helpful Resources & Tools section below for reputable guidance on avoiding scams, protecting your identity, and staying safe online.

Download Our Fraud & Scam Prevention Guide
For a comprehensive overview of common scams and practical safety tips, download our Fraud & Scam Prevention Guide (PDF) — a handy resource you can reference anytime.

fRAUD PREVENTION GUIDE

Helpful Resources & Tools

Your security matters. These trusted resources can help you recover from identity theft, report fraud, stay informed about scams, protect your devices, and safeguard your mail. Explore the tools below to better protect your personal and financial information.

Stay Ahead of Scams
Get alerts directly from the FTC about the latest fraud and identity theft trends.SIGN UP FOR ALERTS