Computer Hack Scam Targeting Seniors
At Liberty Bank for Savings, protecting our customers is our top priority. We want you to be aware of a new scam targeting seniors that is occurring at banks across the country. Criminals are using fear tactics to trick people into withdrawing money — knowing what to look out for can make all the difference.
How the Scam Works
- The victim receives a pop-up message on their computer or an email, appearing to come from Liberty Bank, claiming their computer has been hacked.
- They are instructed to call a “fraud department” number that purports to be Liberty Bank.
- The scammer claims hackers are about to electronically withdraw money from their account.
- To “prevent the theft,” the victim is told to withdraw a large amount of cash from the bank — often at a branch they don’t normally visit.
- The scammer stays on the victim’s cell phone during the transaction — often pressuring or threatening them.
⚠️ Liberty Bank will never ask you to withdraw cash to protect your money.
What You Should Do
If you ever receive a suspicious call, email, or pop-up on your computer:
Don’t Be a Victim
- Hang up the phone if you receive an unsolicited call from someone who says there’s something wrong with your computer.
- Watch out for unexpected emails that ask you to click a suspicious link or call an unfamiliar number. Even if the sender claims to be your bank, it may be a scam.
- Be suspicious of pop-up warnings — real security pop-ups will never ask you to call a phone number.
- Never give access to your computer or share passwords with anyone who contacts you.
- Keep your computer’s security software up to date.
If You’ve Been Scammed
- If you’re unsure, visit your branch or call us at a trusted number you already use.
- Check your account statements.
- Change passwords for your computer, bank accounts, and other sites.
- Run a full virus scan with your computer’s security software.
- Report it to the Federal Trade Commission at ReportFraud.ftc.gov
By staying alert, asking questions, and contacting us directly, you can help stop scammers in their tracks.
