Education Center

Banking online is easy. Online Banking works well on most of today’s browsers and must support 256-bit SSL encryption. If your browser does not support these encryption levels, you’ll need to update it. To get started, simply enroll to receive your log in information.

With Online Banking, you can view all your Liberty Bank for Savings accounts, as well as loans.

Account information is updated in real-time, offering you the most current information available.

Liberty Bank for Savings uses the latest Internet security available, including secure communications (SSL), firewalls, 256 bit encryption, and operating systems that have been designed to provide maximum security.

If Online Banking has been inactive for a period of time, Online Banking may automatically sign you off to prevent unauthorized use of your accounts, and to prevent others from viewing your information.

Yes. You can make payments to anyone in the United States from the utility company to the local babysitter. You may schedule payments to be made immediately or on a specified date in the future. You can even set up recurring payments so you do not have to worry about paying your regular bills. Recurring payments can be set up weekly, semi-monthly or monthly. Bill Pay eliminates the need for writing checks or addressing envelopes. More importantly, it saves you time and simplifies your busy life. (Fees may apply)

Bill pay can only be used with a checking account.

Yes.

We recommend that payments should be made at least five (5) business days in advance of the due date of the payee.

Yes, you can transfer funds between most of your Liberty Bank for Savings accounts.

No extra software is necessary. You can access your Liberty Bank for Savings accounts from almost any PC that has Internet access.

Yes, Online Banking works with any ISP.

Yes, you can access your accounts from almost any PC.

All personal and business U.S. checks can be processed through Mobile Deposit. Checks from Canada and other foreign countries, food stamps, savings bonds and poor image quality checks must be deposited traditionally.

Mobile Deposit is very secure. It features multiple layers of security, giving your account and check data the highest level of safety available.

You can transmit mobile deposits to the financial institution 24-hours a day, 7-days a week including weekends and holidays, with the exception of the financial institution’s routine maintenance downtime.

Deposits received electronically are processed similar to traditional paper deposits during the business day. The financial institution’s window for processing electronic deposits may be extended. Contact your financial institution for details.

Original checks should be stored for a minimum amount of time prior to being destroyed, as determined by your financial institution.

The software has built-in duplicate detection tools that detect items already captured. If the software detects potential duplicate checks, an alert prompts you to make a decision about the items in question. Also endorse the back of the check with “For Mobile Deposit Only” as a precaution.

The software has an Image Quality Assessment (IQA) tool that automatically identifies problems with the check image. If a problem is detected, you’ll be asked to retake the photo.

• In the Wallet app, tap the Add button.
  • Tap Previous Cards to add a card that you used previously.
  • Tap Debit to add a new card.
• Tap Continue.
• To add your card:
  • Tap or hold your card close to your iPhone to add it.
  • To manually add your card, tap Enter Card Details Manually and follow the onscreen instructions.
• Click here to learn more

1. Navigate to and open Samsung Wallet on your phone.
2. Tap the All tab, and then tap Payment cards.
3. Next, tap Add (the plus sign), and then tap Add payment cards.
4. Add payment cards highlighted.
5. Follow the instructions to register your card. When you add a card, you must agree to the card’s terms and conditions.
6. If you have any questions about the terms, contact the card issuer.
7. Once the card is added, you can start using it to make in-store purchases with your phone!
8. Click here to learn more

1. Open the Google Pay app.
2. Tap your profile picture.
3. Select Pay debit card.
4. Select Add debit cards.
5. Select Add a card.
6. Scan your card with your phone’s camera or enter the details.
7. Accept the terms and conditions.
8. Verify your identity with a one-time passcode (OTP).
9. Tap Submit.
10. Click here to learn more.

1. Open the Liberty Bank Mobile App
2. Click Cards from the menu in the footer.
3. Click Add Card to Mobile Wallet.
4. Then follow the instructions to add your card to your device’s mobile wallet.

You will be able to choose which card is the primary.

Contact Liberty Bank’s customer service team by calling 773.384.2030 or sending a message. They are available Monday through Friday 7:30 am – 6:00 pm and on Saturdays 8:00 am – 1:30 pm.

Open Mobile Wallet App, locate Card and tap the three-dot icon (…). Scroll down to the bottom of the screen and tap “Remove this Card” (or “Edit” card in Google Pay) then click “Confirm.”

Mobile Wallet is available in the following models:

• Compatible Apple Pay models
  • Should have latest version of iOS
  • iPhone models with Face ID
  • iPhone models with Touch ID, except iPhone 5s
• Compatible Samsung Pay models
  • Must be running Android 9 or higher
• Compatible Google Pay models
  • Must be running Android 9 or higher

Contact Liberty Bank’s customer service team by calling 773.384.2030 or sending a message. They are available Monday through Friday 7:30 am – 6:00 pm and on Saturdays 8:00 am – 1:30 pm.

Typically your new card will automatically update. In some cases, you may need to re-add your cards to your mobile wallet.

Your wallet should carry over if you get a new phone. That said, make sure to back up your old phone prior to getting your new phone.  In some cases, you may need to re-add your cards to your mobile wallet.

In some cases, you may need to re-add your cards to your mobile wallet. Otherwise, there will be no impact.

When you log into your Online Banking account through our website or Mobile Banking app, you will be asked to set up your phone number and choose your preferred delivery method – text message or phone call.

You will then receive a text message or phone call containing a one-time passcode. Enter this passcode during login to complete your phone number verification. Once entered, you will be logged into Online Banking.

This new security feature will replace the Security Challenge Questions and will only be activated if it detects a login attempt that falls outside of how you typically log in.

When this happens, you will be prompted to enter a one-time passcode during login. The one-time passcode will be sent to the phone number you set up previously using your preferred delivery method. Simply enter the one-time passcode to complete your login.

• No need to memorize your new one-time passcode – each code you receive is unique.
• For easy access, the one-time passcodes are sent directly to your mobile or home phone.
• Your account is more secure.

Yes, please call 773.384.2030 to arrange to have the feature always require the one-time passcode.

Please call 773.384.2030 to update your home or mobile phone number.

Sign up for the service using the enrollment link above or within Online Banking. Then, we notify you through email each month when your statement is ready to be viewed. You will be able to view your statement from your computer, 24 hours a day, seven days a week via the Internet.

No, your paper statements will stop once you sign-up for eStatements.

Just like Online Banking, we maintain the highest level of security, using proven technologies to protect your data and ensure the safety and confidentiality of your electronic statement.

You’ll receive your statements sooner than with traditional mailing. Upon signing up for eStatements, you will receive your first email notification the following month. You will continue to receive a monthly email notification that your online statement is available.

eStatements are available for the previous 18 months.

Yes, you have the option of printing a hard copy or saving a copy of the PDF file to your own computer.

We offer the following eNotices for your convenience:

• Overdraft Notice
• Savings ACH Notice
• 1099 Interest Year-End Tax Form
• Mortgage Escrow Statement
• Mortgage Variable Rate Loan Change Notice

Real-time Account Alerts keep you informed about any change to your accounts and help spot suspicious activity. They’re available for Liberty Bank transactional accounts (checking, savings, mortgage and safe deposit boxes). Urgent balance threshold or loan payments alerts even include the ability to transfer money instantly, right from the alert. They are also completely customizable, so you can pick and choose the alerts you want.

Every Liberty Bank account includes real-time Account Alerts. All checking, savings, and mortgage account plus safety deposit boxes.

Alerts are sent instantly using any of the delivery channels you choose:

Text Messages

One of the easiest ways to receive real-time Account Alerts is through text messages on your smartphone* or wearable device.

Email

Receive email messages about your account activity.

Online Banking Message Center

View your alerts every time you log in to Online Banking.

Mobile Banking App

Receive push notifications on your smartphone. Activate these alerts right from our Mobile Banking app.

Choose from dozens of alerts, such as:

• Security Alerts
  • Name was changed
  • Address was changed
  • Phone number was changed
  • Email address was changed
  • Security question was changed
  • Online Banking password was changed
  • Invalid login attempt
  • Online Banking login
  • Online Banking login was locked
  • Temporary password expired
  • eStatement enrollment settings change
• Balance Alerts
  • Account balance above threshold
  • Account balance below threshold
  • Account overdrawn
• Transaction Alerts
  • Check cleared
  • Check returned
  • Checking deposit
  • Recurring checking deposit
  • Debit card transaction posted
  • Savings deposit
  • Recurring savings deposit
  • Payment posted to loan
• Account Alerts
  • Loan payment due at billing
  • Loan is past due
  • Safe deposit box rent is due
  • Safe deposit box rent is past due
• Transfer Alerts
  • Transfer failed

For security purposes, Online Banking customers are automatically enrolled in a few security alerts for things such as password or address changes.

1. Log into Online Banking. Click “Manage Alerts” on home screen or select “Alerts” in top right hand corner.
2. Click “Contact Options” to activate alert contact methods (Email, Text, App Notifications).
3. Click “Alert Options” and then select a category (Security, Balance, Transaction, Transfers, ATM/Debit Card, Other) to view the list of available alerts.
4. Add as many alerts as you wish to receive, for as many accounts as you like!

1. Click “Manage Alerts” Quick Link. Or select “More,” then “Alerts.”
2. Turn on “Push Notifications.”
3. Click “Manage Delivery” to activate alert contact methods (Email, Text).
4. Then, select an alert category (Account, Security or Scheduled Alerts) to view the list of available alerts.
5. Add as many alerts as you wish to receive, for as many accounts as you like!