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Security Center

Your online and mobile security is our shared responsibility.

We keep our customers informed and educated on the most current trends in fraud and identity theft.

We aim to help lower the risk of these occurrences.

We will frequently update this page with new safety tips and keep you up to date with the most accurate and timely information related to your information security.

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Your Protections

We use multiple tools to provide a high level of technological security when handling your online transactions:

  • Extended Validation Secure Socket Layers (EV SSL) – Liberty Bank uses EV SSL certificates to help you recognize when you are at the legitimate libertybank.com and not a “spoofed” site created by fraudsters for purposes of illegally obtaining your personal information. EV SSL signifies that Liberty Bank has passed a rigorous identity authentication process that triggers the browser address bar to display https:// in the url.
  • Online Banking Security Program – Liberty uses behavior-based anomaly detection software to proactively prevent consumer and commercial fraud. The solutions enable the bank to halt the processing of suspicious online bill payments and debit card transactions until they have been reviewed by fraud specialists to determine if the transactions are legitimate. Online banking authentication uses challenge questions/answers to identify you and prevent unauthorized access to your information. Registering the computer(s) you normally use to access your information provides additional security to verify your identity.
Your Security
  • Use Text alerts & paperless statements – Take advantage of these complimentary services to help safeguard your accounts. Message and data rates may apply for text alerts.
  • Know how we contact you – Liberty Bank for Savings will NEVER contact you by phone, video chat (including Face Time), email, or text message requesting personal information including account numbers, passwords, personal identification information or any other confidential customer information.
  • Secure your credentials – Never share your Access ID, Password, or answers to challenge questions with anyone. Create passwords that are unique and difficult to guess. Do not re-use the same password for multiple sites. Create a new password for your Liberty Bank online access that differs from passwords used for email access or other online websites.
Fraud Alerts

Fraudster and scammers are constantly finding new ways to steal your personal information. Stay informed of current tactics:

Malware            Phishing

Resources
IdentityTheft.gov OnGuardOnline Illinois Attorney General FTC FDIC

Lost or stolen debit cards

If you believe your Liberty Bank VISA® Debit Card with or without the corresponding PIN has been lost, stolen or is otherwise unavailable:

  • Call 800.472.3272 24 hours a day, or
  • Call 773.384.2030 Monday through Friday from 7:30 am to 6:00 pm and Saturday from 8:00 am to 1:30 pm, or
  • Write to Liberty Bank for Savings, Retail Services, 2392 N. Milwaukee Avenue, Chicago, Illinois 60647-2951, or
  • Visit one of our offices and report the circumstances

View Our Latest Security Blog Posts

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Security

Identity Theft Awareness Week

Are you interested in learning more about how to protect yourself from identity theft? Check out Identity Theft Awareness Week. During the week, the FTC and its partners will host free webinars and other events to talk about how to spot, avoid, report, and recover from identity theft.
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Security

Holiday Phishing Scams: What You Need to Know

The holiday season is a time for joy, celebrations, and unfortunately, an uptick in online scams. The Federal Trade Commission (FTC) issued a warning about a surge in phishing attempts designed to steal your personal information. These scams can take the form of emails, text messages, or even phone calls, cleverly disguised to look legitimate. Here’s what you need to know to keep your information safe this holiday season.
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Security

Stay Safe from Scams: Essential Tips to Protect Yourself

As October Cyber Security Awareness Month comes to a close, it’s essential to stay vigilant against the growing threat of scams. Check washing and Phishing scams are among common tactics used by fraudsters today. Understanding these scams and knowing how to protect yourself can make a significant difference.

Account Security Resources to Help Keep You Safe

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One-Time Passcodes

One-time passcodes are a two-factor authentication method that integrate stronger cybersecurity protections to help prevent fraud.

Learn more >

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Real-Time Account Alerts

Receive alerts via email, text, or push notification whenever something important happens in your Liberty Bank accounts.

Learn more >

Card Control

Manage how, when, and where your card is used, access transaction information, and set alerts and travel notifications all in one place.

Learn more >

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