Customer Feedback

Receiving customer comments helps us evaluate ourselves. Whether it is our products, locations or the customer experience, we want to hear from you.

Your good comments reinforce our efforts, and your not-so-good comments help us evaluate changes we should consider.

So, please take a few minutes to choose from the survey options below.  Thank you for your participation!

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What We Did Well

What is it that you like about Liberty Bank for Savings? Or, did we recently do something to make you feel especially good about your choice in banks?

Click here to share your thoughts

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What We Could Do Better

What can we do to make Liberty Bank for Savings a more valuable resource for you…something that may make you feel even better about your choice in banks.

Click here to share your thoughts

3 generations of Liberty Bank customers

“We’ve been doing business with Liberty for many years; my whole family banks there now.

Everybody there knows me, and they’re so polite when I come in!”

Vincenzo Grisi and his son Franco Sr. and grandson Franco Jr.

3 Generations of Liberty Customers
Logan Square Nail Salon Owners

“I feel safe at Liberty, and I get great service there.

I’ve been a customer for 8 years!”

Loan Truong and Phuong Huynh

Owners of Logan Square Nail Salon and Liberty Business Customers
Liberty Bank Mortgage Customers

“We moved into our home in March, and held our smaller-than-planned wedding in the backyard in August.

We are so grateful to have a place to call home and to Liberty Bank for helping make that happen!”

Rachel Hermes and Karl Putz

Liberty Mortgage Customers